1. Introduction
SET ACTIVE (“we,” “us,” “our”) operates the website setactive.sbs (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase.
By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of personal information:
Information You Provide to Us:
- Name and billing/shipping address
- Email address and phone number
- Payment information (credit card details, PayPal account)
- Order history and purchase preferences
- Communications with our customer service team
Information Automatically Collected:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed and links clicked
- Referral website URLs
- Date and time of visits
3. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders
- Communicate with you about your order status and shipping updates
- Provide customer service and respond to your inquiries
- Process returns, refunds, and exchanges
- Prevent fraudulent transactions and protect against unauthorized activity
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
Service Providers: We share information with third-party service providers who help us operate our business, including:
- Payment processors (Visa, MasterCard, PayPal)
- Shipping carriers (USPS, UPS, FedEx, Canada Post)
- Email communication platforms
Legal Compliance: We may disclose information if required by law, subpoena, or court order, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for all payment transactions
- Restricted access to personal information within our organization
- Regular security monitoring of our systems
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at info@setactive.sbs.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your cart contents, and analyze Site traffic. You may disable cookies through your browser settings, but this may affect Site functionality.
8. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when changes were made. Continued use of the Site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@setactive.sbs
Phone: +1 (978) 530-3376
Address: 8 Crowninshield St Unit 216, Peabody, MA 01960, United States